Date: May 10, 2011
Re: Susi McCauley
I am writing an unsolicited letter of recommendation for Susi McCauley, a licensed Realtor, because I have found her performance as a real estate agent to be exemplary. I believe she deserves recognition and so potential consumers can be aware of the excellence available to them. Anyone who uses her will be lucky to have chosen her as their agent.
I have bought or sold property 10 times (often multiple lots) over 25 years. Additionally, as I am an attorney who handles real property matters, I have assisted numerous others in more property transactions then I can count. For the most part real estate agents do their part, and are not particularly noteworthy. Ms McCauley is definitely a far cut above the norm.
I happened upon her by chance, simply having chosen a series of properties via Zillow, but I cannot say what a stroke of luck it was to have her assist me from that point forth. I can honestly say had any other agent been involved, I do not believe this property deal would have ever made it to fruition. She negotiated firmly and efficiently on my behalf, constantly checked on amendments and paperwork without me ever asking, was always available when I had questions or when I wanted to see property, but beyond that, offered me tons of "extras" that kept all parts of this transaction from becoming an issue. She even had a complete list of utility companies and helpful contractors and services available when I needed those (and thoughtfully reminded me to switch the utilities with enough time so that I had no interruption of service). Every part of the transaction that Ms McCauley was involved in has been exceptional, and from this point forth, for me, and to any client willing to listen, there is only one real estate agent in Houston that will be getting my work-Susi McCauley. If you are smart, you'll do the same.
Working with Kristin Zoller-Berry at The Zoller Group Keller Williams was a positive experience from start to finish, and even after! Not only does Kristin have the competence and knowledge to handle the job, but she has SUCH great enthusiasm and positivity throughout the entire process. Kristin has the courage to ask questions that lead to an all-encompassing conversation of what our needs, likes, and dislikes are about each property. As a couple, we never felt pressured or 'persuaded' on a property that we both had second thoughts over- as Kristin was sure to address our individual concerns in a professional manner. She works within an ethical framework, and strives to ensure that her clients are treated with fairness. I have referred her to many friends and family, and I plan on keeping her as a contact for a very long time. (2015)
Kristin Zoller Berry has been a wonderful agent and her patience in walking us through multiple properties and getting detailed information about them has been exemplary. Over all our experience with Kristin is extremely positive. We will stick with her for as long as we are in Houston (and she is of course!).
They know the martket intrinsics, went the extra yard, were very responsive to everything, and they have good people skills.
We would definiely recommend the Zoller Group, they are very knowledgable. It was a great experience with our first home purchase. You made it feel comfortable and really listened to us.
Jeffrey and Lisa Munro
The Zoller Group is very courteous & attentive to needs
I very much enjoyed working with Susi, whether it was looking at different properties or just chit-chatting. She is a great resource to your company.
Meg and Jim treated me as if I were their only client. I would definitely recommend The Zoller Group since they are not pushy. Patient, Flexible working around my schedule.
The Zoller Group has a good grasp on my property-both positive and problems-and made a very good effort to achieve my goals.
We were very happy with the quick sale of our home and the price we got was higher than we asked as two people put a contract on the house. Meg was always pleasant and willing to help in anyway. It was a real pleasure working with her and getting to know her.
Robert & Jean Young
Great people! Honest, always available, caring personable, had my best interests in mind always.
\"You know I love guys! You have been the BEST! I will recommend anyone I know who is looking to buy or sell their property.
We were very satisfied with our real estate experience. We would definitely recommend The Zoller Group to a friend. They are friendly!
Melissa & Derek Newton
I used Meg (Zoller Group) strictly by recommendation. The Zoller Groups concern for my needs could not have been better. I was very sick with cancer and even in the hospital during part of the sales period. I was so relieved that \"my Meg\" was there and made it all seem so easy.
Meg has the most beautiful outlook on life that is very contagious. Thank you,\"Buy Zoller\".
I was very satified with my real estate experience. I would definitely recommend the Zoller Group to a friend.
We would definitely recommend the Zoller Group to a friend. Meg, Jim and Sue were very easy to work with. They always addressed our requests and worked very hard to close the deal.
We really enjoyed working with Meg, Jim and Sue. They not only sold our house, but worked with us on our purchase and also and also our interim housing.! They helped us with the mindset change from seller to buyer and worked very hard to close both deals. They were always patient with us in the emotional buyers stage. And Sue took care of all of our closing needs quickly and efficiently. We were totally prepared for both closings. We will definitely recommend the Zoller Group to others!
Sandra & Waleed Musallam
I would recommend the Zoller Group to a friend because of their smooth way of getting the job done.
I could not have been more pleased with the job done. I appreciate your ability to listen. Even to old cowboys who are past learning anything and can\'t hear what you say back.
I want to tell you, Meg & jim or anyone who would like to know, I use the Zoller Group for my real estate transactions because these guys listen to what you want to do, figure out the best way to it, then get it done real quick and for the most bucks on the bottom line.
I would recommend the Zoller Group to a friend - their performance says it all! I closed on the property and made my move door to door in just 60 days.
My family and I were nothing short of overwhelmed. The manner in which my former home was marketed is apparently the key factor in the rapid success of the sale of it. I was handled very professionally.
Meg, you and the Zoller Group are the best! It was a great experience-thanks for every thing.
Overall, I was very satisifed with Meg. I would recommend the Zoller Group because I have dealt with more than my fair share of incompetent R.E. agents - and Meg puts these other agents to shame.
I would, will and do recommend Meg Z. to everyone that could use her service.
We were very fortunate to abtain the services of Meg & Jim Zoller. They assisted me in closing.
Meg & Jim conscientiously perform Realtor services in an honest way. They try to be as helpful as possible. They are the best and I would return to them before any other realtor.
Jim and Fran Doan
The Zoller Group are excellent. We are very pleased with the sale of our house. I was able to be out of the country at the time. Meg kept me informed on all I needed to know. She is very professional.
Heinz & Maria Koenig
What can I say, You, Jim and Sue are the best. I loved all the attention, the positive attitudes, they many open houses, your honesty and help with closing the deal. THANKS, George and I are very satisfied.
Meg and Jim are not only super agents; they have become warm personal friends. They have been prompt, thorough sensitive, responsive-all the traits one would look for in someone representing one\'s interests. They exert 100% effort when working for a client. We can whole-heartedly reccommend them, individually and as a team.
Bill & Janet Frame
Overall we were very satisfied with our real estate experience. We would definitely recommend the Zoller Group to a friend. They were very helpful with recommending contractors and working long distance. If we needed to buy or sell a home we would return to the Zoller Group.
I was very satisfied with the Zoller Group\'s attitude concerning my real estate needs, performance of the team in the sale of my home and their ability to answer questions. I was very satisfied with my real estate experience and would definitely recommend the Zoller Group to a friend. If I were to buy a home again I would definitely return to the Zoller Group.
We were very satisfied with the Zoller Group\'s explanation of the procedure for selling our home. They understood what we needed regarding the sale of the property. We very satisfied with the overall performance of the Zoller Group.
Mark & Sheryl Hall
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